Neil Boss is the Chief Operating Officer at Accion East, in which role he leads, coaches, and develops staff within the departments of client support, underwriting, asset recovery, and information technology. He examines financials, products, policies, insurance, and loan repayment to ensure sound fiscal management, the security of the Accion East loan portfolio, and the viability of operations. He oversees the improvement of the Accion East lending and client support process by incorporating IT solutions, and by working to expand access to information across the organization. Mr. Boss promotes a culture of self-improvement by placing value on measurable performance, coupled with continuous learning goals and immediate feedback. He previously spent two years serving in Honduras with the US Peace Corps.

Mr. Boss is a graduate of the University of North Carolina at Charlotte. He holds a master’s degree in non-profit management from Milano – The New School.