Liza Cooper, LMSW, is the Director of Family-Centered Care and Family Engagement at the March of Dimes national office. She ensures that March of Dimes provides innovative, quality education on family-centered care to healthcare providers, and comprehensive patient- and family-centered resources for patients and caregivers. She facilitates changes in policy and practice that effect patient and caregiver experience in the hospital setting, and develops new ways to support, inform, and engage families through social media and other forums. She oversees shareyourstory.org, the March of Dimes online community for families experiencing a birth crisis.

Ms. Cooper is the former director of NICU Family Support, a national program in more than 130 hospitals, which she created and led for ten years from its inception in 2001. She has published and presented on patient and family-centered care, and has served as an expert for radio, television, and print media outlets. Since 2012, she has served on the board of directors of the National Association of Perinatal Social Workers. Ms. Cooper holds a BA in psychology from Brown University, and an MSW from Boston University.