Carol Hoffman, LCSW, is a consultant to employers focusing higher education and non-profit organizations. She has focused her career on working people and their families.

Ms. Hoffman served as a medical social worker at Kaiser Permanente Medical Center, San Francisco. She then served as the founding manager of the first internal labor/management employee assistance program in the Kaiser system, serving medical center doctors, nurses and other employees and their families.

Afterward, Ms. Hoffman became the founding director of the first internal employee assistance program for faculty and staff at the University of California, Berkeley. She founded and directed the first Work/Life program, and was a member of the Sloan Foundation-funded team that performed research and implementation of faculty family policies, benefits, and programs. During her time at Berkeley, she¬†expanded child care opportunities, inaugurated the university’s eldercare program, and developed programs to respond to trauma, disaster, and deaths.

Ms. Hoffman left Berkeley to become the Associate Provost and founding Director of Columbia University’s Office of Work/Life. Under her leadership, the Office of Work/Life developed services and programs addressing childcare, eldercare, K-12 schools, housing, breastfeeding, and wellness. She was instrumental in the enhancement of family-friendly policies and benefits for faculty and staff, including new child care benefits and flexible work arrangements.

Ms. Hoffman has widely published, consulted, and presented on various EAP and Work/Life related topics. She received her BA from SUNY Buffalo and her MSW from SF State University.