Tiers of Support
There are two tiers of support, depending on the complexity of the requirements and room type:
Covers the unlocking, setup, prepping/training and locking of Basic AV in the room and providing phone support during the meeting or event.
Covers more complex AV services and support, including but not limited to portable podium setup, wired microphone setup for panels, video recording, monitoring online services like CSSW ZOOM, Skype or Adobe Connect accounts, any other special AV services and providing phone support during the meeting or event.