Eric Shanks, works in alternative dispute resolution and mental health, as a clinical social worker, psychotherapist, mediator, and restorative justice practitioner. In his work, Eric works to interrupt cycles of harm by facilitating structured healing processes to bring about relational growth, development and transformation. Prior to his current role at the NYC Center for Creative Conflict Resolution, Eric facilitated restorative circles for Hidden Water to heal the impact of child sexual abuse in the family system. Additionally, he has 20 years of experience within various human service delivery systems from youth work and juvenile justice through end of life care with older adults. Eric is a graduate of UMASS Boston College of Public and Community Service and Boston College Graduate School of Social Work.