Responding Restoratively to Conflict: Enhance your Professional and Personal Tool Box

January 25, 2020 10:00 am - 6:00 pm


1255 Amsterdam Avenue, New York, NY 10027

Continuing Education Workshop (see registration page for CE hour info & fees) | Registration Required

About the Workshop

Social workers often find themselves in the midst of all kinds of conflicts; with their clients, colleagues, supervisors, direct reports and members of the community they serve. Much of the training social workers receive tends to be highly clinical and often related to traditional Human Resources (rights-based) responses, leaving them unprepared to respond to conflicts in a thorough way; which includes understanding the needs of self, other(s), and the context in conflict situations.

This workshop will offer participants experiential and conceptual understanding of conflict engagement and resolution through a needs-oriented and Restorative lens. Through group exercises, teachings, games and practice, participants will gain hands-on skills to respond to conflict in ways that are aligned to one’s personal aspirations and goals and is collaborative and supportive in nature.

The primary goal of the workshop is to help participants develop confidence and competence with conflict while understanding what it means to truly embody the “Restorative” way. Participants in the workshop will:

  • Develop an understanding of individual conflict style and what actively happens in interpersonal conflict dynamics
  • Understand the values implicit in conflict and it’s generative capacity in change.
  • Teachings on what it means to respond in a “Restorative” way in the context of conflict
  • Understanding the difference between problem-solving and resolving conflict.
  • Identify the differences between conflict and abuse.
  • An opportunity for participants to build on their natural skills and strengths.
  • Tools and practice time on how to slow down, gain perspective and respond to conflict with a focus on the desired outcome.
  • Neuroscience and somatic teachings on what happens within while we are in conflict.
  • A few skills from a Mediator’s “toolbox” to help have difficult conversations and get unstuck.

More information, including workshop learning objectives and a full presenter bio, can be found on the registration page.

For more Continuing Education workshops, click here.