What does the Ombuds Office do?

The University’s Ombuds Office serves as an informal, confidential resource for assisting you with conflict resolution. You can speak freely to Ombuds Office staff as they promise to keep your discussions confidential and operate independently of the Columbia administration. They do not take sides but will listen to your concerns, give you information about the University’s policies, help you evaluate your situation, and assist you in making plans to resolve the conflict. The Ombuds Office will also mediate conflicts if both parties are agreeable. To sample the information the Ombuds Office provides, go to its Resources page.