Carol Hoffman has focused her career on working people and their families. Carol served as a medical social worker at Kaiser Permanente Medical Center, S.F.,whose patients were insured  through their employer or union. She then was the founding manager of the first internal labor/management employee assistance program in the Kaiser system, serving medical center doctors, nurses and other employees and their families.

After that, Carol went to the University of California, Berkeley to be the founding director of the first internal employee assistance program for faculty and staff. She then founded and directed the first Work/Life program and for a number of years was a member of a Albert Sloan Foundation funded team doing critical research and implementation of faculty family policies, benefits and programs. During her time at UC Berkeley, she also expanded child care opportunities, inaugurated the university’s elder care program, and developed programs to respond to trauma, disaster and deaths.

Carol next joined Columbia University to be the founding director of the Office of Work/Life. Under Carol’s leadership as Associate Provost and Director, the Office of Work/Life developed a number of services and programs addressing child care, elder care, K-12 schools, housing, breastfeeding, and wellness. She was instrumental in the enhancement of family friendly policies and benefits for faculty and staff, including a new child care benefit and flexible work arrangements..

Carol is currently a consultant to employers, in particular higher education and non-profit organizations. She has widely published, consulted and presented on various EAP and Work/Life related topics.  She received her B.A. from SUNY Buffalo and her M.S.W. from SF State University and is a California Licensed Clinical Social Worker.